Citi MasterCard Login

Video demonstration and instructions on how to use the Citi MasterCard Login:

Follow These Steps to access your Citi MasterCard:

1. First Enter the Citi MasterCard Login address or URL into the address bar of your browser:

https://www.accountonline.com/cards/svc/OutsideView.do?forward=PreRegister&siteId=CB

2. Then on the empty text field next to USER ID, enter your Username or your User ID

3. Next on the empty text field next to PASSWORD, enter your Password

4. You can tick off or click the box next to REMEMBER MY ID so that you do not have to enter it each time you visit the login page

5. Finally, Click the SIGN ON button to proceed to your account

 

 

Are you having trouble logging in?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USER ID and PASSWORD.

1. Under the text field of the PASSWORD, click the link that says FORGOT USER ID OR PASSWORD? 

2. Then follow the instructions there and provide the needed information to retrieve or reset your Username. In this case, the intructions on the page states:

If you are having difficulties with your User ID or password, you can reset it here. Please have your Credit or ATM/Debit card with you. If the credit card account you are inquiring about has been linked to your ATM/Debit Card, you will need to input your ATM/Debit Card number and not your credit card number.

3. Once you have entered in your account information, click on the CONTINUE button to reset or retrieve your account credentials. 

 

Are you still having trouble logging in? No worries, simply contact Citi MasterCard directly and get help with your Citi MasterCard Login:

Technical Assistance:
1-800-347-4934

About Your Credit Card Account:
1-800-950-5114

Outside the U.S., Canada and Puerto Rico Call Collect:
605-335-2222

TDD/TTY for the Hearing Impaired:
1-800-325-2865

Internet Security Specialists:
1-888-285-9696 

Suspicious Emails? Report them to spoof@citicorp.com